nahin karungi dobara, support tha thoda bakwaas
Mere liye toh support system kuch khaas helpful nahi tha. Jab bhi maine call kiya, response thanda mila aur queries easily clear nahi hui. Lagta tha ki jo banda support kar raha hai usko poora detail pata bhi nahi hai sare features ke baare mein. Communication kaafi slow tha, result yeh hua ki mujhe koi badi problem solve karani thi aur time barbaad ho gaya. Software ka dialer aur database thoda theek tha, par jab support ho hi slow toh phir ye sab features ka kya fayda? Training bhi basi lagi aur onboarding process mein patience rakhna pada, aur haan, invoicing process bhi thoda confusing raha mujhe. Automatic updates achche hote humein pata chalne mein, par support ke bina koi chance nahi ke main wapas aau. Mujhe nahi lagta ki main phir se ye service use karungi kyunki time waste zyada hua aur madad bahut kam mili. Isliye main conclude karti hoon ki agar aap support par bharosa karte ho toh ye option good nahi hai. Mujhe lagta hai next time main kuch aur try karungi.