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WFHI review

Nahi karunga dobara itna hassle

2 out of 52 of 5Verified purchaseSupport and communication

Nahi karunga dobara itna hassle

Mujhe pehli baat toh yeh kehni hogi ki aapka support team zyada helpful nahi lagta mujhe. Jab maine call kiya, toh confusion laga har baar, message samajhane mein aur ek clear solution tak pahunchne mein bahut waqt gaya. Onboarding process bhi complicated lagi, clearly kisi ne nahi samjhaya tha kaise dialer ya database properly use karna hai. Automatic updates ne thoda disturbance dala, bina notice ke changes aaye jo mera workflow disrupt karte rahe. Payment aur invoicing process thik tha, wo smooth chala but baki cheezon mein jaldi support ki kami achi nahi lagi. Main agli baar jab mujhe assistance ki zarurat padegi, toh main sochunga ki kya aap waise hi available rahoge, ya shayad kisi aur channel se madad leni chahiye. Overall mujhe lagta hai you need to improve your telephonic support and training ko thoda aur user-friendly banana chahiye taaki koi bhi easily samajh sake. Dialer aur calling tools kaafi irritating rahe because of lack of explanation. Mujhe lagta hai ki aapko apne communication flow par dhyan dena hoga. Agar aap thoda fast aur clear communication rakhte, toh main shayad dubara try karta, par abhi ke liye mere liye thoda exhausting tha. Agar kabhi bhi mein phir se try karunga toh support aur clarity better expect karunga.

Vaibhav OberoiLadakh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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