Naakam onboarding ke baad bhi koi faayda nahi mila
Soch rahi thi ki training aur onboarding ke steps mujhe better prepare karenge par ant mein feeling ye hui ki process organized nahi thi. Jo sequence mein steps diye gaye the, unka koi logical flow lagbhag missing tha; kabhi documents submit karne ko kaha jaata, fir database instructions ke beech mein dialer training aa jati thi. Is jumble ki wajah se main baar-baar confuse ho gayi thi ki kaun sa task priority mein hai. Training ke baad bhi dialer system samajhne mein kaafi problems aayi, kyunki practice sessions planned nahi the efficiently. Support team ki calls mein to response time thoda acha tha, par technical problems solve karne mein usual se zyada time lagta hai. Onboarding ke dauraan jo recordings thi, wo mujhe extra help nahi de paayi kyunki unka organization acha nahi tha. Sign-up aur payment process me clarity thi par uske baad ka workflow inconsistent lagta tha mujhe. Overall, jitna time invest kiya, expected outcome utna satisfactory nahi mila. Sochti hoon ki agar onboarding ko thoda streamline kiya jaye toh shayad naya user zyada asani se aage badh sake.