Mushkil tha zaroori support dhoondhna
Main WFHI ki support se mixed feelings rakhti hoon. Onboarding ke dauraan main kai baar resources dhundhna chah rahi thi jo mere doubts clear karte, lekin unki website par search karna aur relevant information milna thoda mushkil tha. Kuch jagah par documentation incomplete ya outdated lagta hai, jisse mujhe telephonic support par bharosa karna pada. Support staff ne acha response diya, lekin exact solution milna thoda slow raha. Mujhe lagta hai ki agar help center ko better organise kiya jaye to beginners ki madad hogi. Training sessions sahi the, par unke kuch parts predictable the, aur vo zyada practical application pe focus nahi karte. Dialer aur calling tools theek se kaam karte hain, lekin database ke integration mein kuch errors aaye jo thoda frustrating tha. Automatic updates se system stable bana, aur invoicing process se mujhe koi dikkat nahi hui. Overall, support milne mein koshish zyada karni padti hai, jo thoda inconvenient lagta hai.