Mujhe thoda surprise hua: sales experience ki kya baat hai
To start with, I thought the sales and pre-purchase process would be very straightforward based on what I heard pehle se, but I got thoda mixed feelings once I actually interacted with it. Sabse pehle, the sign-up workflow aur invoicing seemed clear and easy, which matched my expectations. Lekin jab maine software ki training aur onboarding try ki, toh thodi confusion hui. It didn’t totally match what I imagined from the sales pitch. For example, dialer setup aur database features thoda complicated lage initially, jo main expect nahi karti thi. The calling tools ki quality theek thi, par automatic updates thoda distracting the kabhi kabhi. Also, telephonic support was helpful, but response time mein thoda delay tha, jo ki surprising tha. On the other hand, payment process was straightforward with invoices coming on time, so at least wo smooth raha. Overall, jo mujhe pata tha aur jo mila, dono mein difference tha, mostly technical issues ke wajah se. So, while I liked some parts, like ease of payment and support, I was thoda surprised ki software ka usability itna straightforward nahi tha jitna main expect karti thi before purchasing. Fir bhi, main continue karungi because support histi hai aur training kaafi useful lagti hai.