Mujhe thoda alag expectation thi process sequence se
Main software kharidne se pehle soch raha tha ki poora process zyada straightforward hoga, lekin actual mein thoda sa sequencing mujhe confuse karne wala laga. Mera expectation tha ki sign-up, training aur software access organised tarike se hoga, lekin jab main billing aur invoicing pe aaya toh thoda mismatch laga ki ye step late aaya. Training ne achha kaam kiya aur relevant content diya, lekin mujhe lagta hai ki sales aur pre-purchase steps mein thoda clarity kam thi ki inka sequence kya hoga. Dialer aur calling tools theek-thaak kaam karte hain, par initial setup mein zyada samay laga. Customer support ne madad ki, lekin agar sequence better hota toh shayad mujhe kam dilemma hota. Overall, process mostly theek tha, par jo meri expectations thi usse thoda alag tha.