4 out of 54 of 5Verified purchaseSales and pre-purchase
Mujhe support se woh clarity mili jo expect nahi thi
Maine socha tha ki sales team se mujhe pehle hi sab kuch detail me samjha diya jayega, par kuch cheezein bas generic thi. Lekin jab maine direct call kiya support team ko, toh unhone mujhe ek specific process samjhaya jo mujhe pahele nahi pata tha aur kaafi helpful raha. Baaki jo training aur software features thay, woh thode vague lage initially, mujhe jyada detailed explanations chahiye the. Payment aur invoicing ka process clear tha, par starting me thoda doubt tha ki auto-updates mere workflow pe kya effect dalenge. Overall, shuruaat me expectations thodi alag thi, par fayda ye hua ki mujhe ek accha clarity mila support se, jo main expect nahi kar raha tha.