Mujhe support ke liye phir se call karna padega, expectations thodi zyada thi
Jab maine support se contact kiya, toh mujhe lagta tha ki wo meri problem ko jaldi samjhenge aur simple tarike se solve kar denge. Lekin experience thoda alag raha. Unhone mehnat to ki, aur pure nazar se customer ki baat sunne ki koshish ki, ye baat main appreciate karta hoon. Par unfortunately unka jo solution tha wo meri problem ke liye itna clearly effective nahi tha, aur mujhe dobara se unko call karna pada issues discuss karne ke liye. Support team polite the, jo kaafi helpfull laga, par mujhe lagta hai ki training aur software documentation mein jyada effort hona chahiye taaki baar-baar help na leni pade. Database feature ko use karte time aur calling tools mein thodi complexity hui jis par mujhe samajhna pada. Agle time mujhe laga ki shayad main khud zyada cover karne ki koshish karunga pehle, tab jaakar support se baat karna better hoga.