Mujhe software samajhne mein zyada mehnat karni padi, jo surprise tha
WFHI ka software use karna mere liye asaan nahi tha. Main expect kar raha tha ki training aur onboarding mein zyada detailed help milegi, par mujhe zyada cheezein khud hi samajhni padi. Dialer aur calling tools mujhe pehli baar use karte waqt samajh mein nahi aaye the, aur database feature bhi complicated laga. Automatic updates se kabhi kabhi interface change hota tha, jo mujhe confuse karta tha, aur main apne kaam ko smoothly continue nahi kar pa raha tha. Telephonic support se bhi maine try kiya, par response delayed tha, aur jab solution mila toh mujhe phir bhi doubts baache thay. Sign-up aur payment process clear tha, lekin software khud itna user-friendly nahi tha jitna main soch raha tha. Mera experience raha hai ki mujhe bahut zyada self-learning karni padi, aur yeh mera liye ek badi surprise thi, ki itna complex product hai. Main expect karta tha ki zyada guided process milega, par mujhe lagta hai ye hyper-technical users ke liye fit hoga.