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WFHI review

Mujhe samajh nahi aaya ki billing steps logically arranged hain ya nahi

2 out of 52 of 5Verified purchaseBilling and payments

Mujhe samajh nahi aaya ki billing steps logically arranged hain ya nahi

Billing aur payment process ke steps mein thoda confusion raha mera. Jab main sign-up kar raha tha, mujhe laga ki pehle contract finalize hoga, phir invoice aayega, phir payment hogi. Par payment ke baad invoice generate hua, joh thoda ajeeb laga kyunki main expect karta tha ki invoice dono plans samajhne ke baad milega. Database aur dialer tools use karte waqt mujhe laga billing section thoda alag tha, aur steps limp lagte the, ya main bas us tareeke se nahi soch raha tha. Kabhi kabhi mujhe laga support ko call karna padega guide karne ke liye kyunki mujhe poora flow samajh nahi aaya. Automatic updates ki timing bhi thodi beech beech mein aaye, toh main confused tha kya yeh payment ke baad impact karega ya nahi. Par ek baat achhi thi ki invoice details clear milti thi, jisse baad mein dekhna aasaan raha. Phir bhi mujhe lagta hai ki step-by-step ka order better ho sakta tha, kyunki jab main payment karta hoon toh thoda satisfaction chahiye hota hai. Overall soch raha hoon ki agli baar payment process mein phir se help mangunga, kyunki mujhe lagta hai ki samajhne mein thoda time lagega. Toh yeh mixed feeling thi, kabhi clear toh kabhi unclear, aise thoda unsure raha pura billing experience mera.

Govind RamanathanTripura, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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