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WFHI review

Mujhe lage tha sab steps simple honge par sab ulta pulte nikla

1 out of 51 of 5Verified customerSoftware and access

Mujhe lage tha sab steps simple honge par sab ulta pulte nikla

Jab maine WFHI software use karna start kiya, toh mujhe laga tha ki onboarding ke steps ek sensible order me hongi. Lekin jab maine sign-up kiya aur training shuru ki, mujhe pata chala ki steps thoda confusing hain. Sabse pehle mujhe access lena tha database se, par software ne pehle dialer tool pe focus kiya, jo mere liye thoda ulta tha kyunki main pehle data manage karna chahti thi. Phir jab calling tools samjhaaye gaye, toh woh bhi thoda jumbled laga, kyunki instructions clear nahi thi aur support team ne turant response nahi diya. Payment aur invoicing ka process bhi clear nahi tha, matlab maine socha tha ki woh aasaan hoga, lekin mujhe kaafi steps repeat karne pade. Automatic updates bhi kabhi kabhi interruption le aaye, usse bhi kaam ruk gaya. Mujhe lagta hai ki unhone sequence ko thoda achhe tarike se plan nahi kiya. Agar steps pehle data setup pe hote aur fir dialer ki baat hoti toh accha lagta. Overall, expected streamline experience nahi mila, thodi frustration hui mere liye starting me.

Mridula AggarwalKerala, IndiaExperience: Published:
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