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WFHI review

Mujhe laga way you handle support thoda confusing hai, par overall theek tha

3 out of 53 of 5Verified purchaseSupport and communication

Mujhe laga way you handle support thoda confusing hai, par overall theek tha

Jab main WFHI ke software ko use kar raha tha, toh sabse pehle sign-up process thoda straightforward laga, invoice bhi time pe mili. Aur calling tools setup karte waqt, mujhe database integration samajhne mein thodi dikkat aayi. Support ko contact karne ke liye dashboard mein option mila, par mujhe thoda dhoondhna pada ki kaunse number ya email pe contact karna hai. Jab finally call kiya, toh unhone kaafi patiently meri baat suni aur koshish ki meri problem solve karne ki, par response time kabhi kabhi slow tha. Training materials available the, lekin maine unko zyada use nahi kiya kum samay ke wajah se. Automatic updates aaye during the week, jisse software thoda responsive ho gaya, par updates ke baad kuch settings mujhe manually set karni padi. Matlab support mein thodi confusion rahi lekin wo madadgar the jab mile. Main doston ko bhi yeh samjhaunga ki software kaafi acha hai par support thoda aur accessible hona chahiye.

Uday Kavya RathoreKerala, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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