Mujhe laga tha support se confidence milega, par hua bilkul opposite
Jab maine pehli baar support team se contact kiya tha main soch rahi thi ki vo mere issues ko dhyaan se sunenge aur proper guidance denge, taaki main apne remote workflow setup mein confident feel kar sakoon. Lekin jo experience mila woh mere expectations se bohot alag tha. Support calls mein mujhe lagta tha ki mujhe baar-baar apni baat repeat karni pad rahi hai aur jo solutions diye gaye woh zyada clear nahi the. Mujhe laga ki training materials mein bhi kahin kahin explanations insufficient thi, jisse bas doubts aur badh gaye. Dialer software use karna start toh kiya, par jab technical problems aayi tab unka response slow tha aur mujhe frustration hui. Payment process kuch had tak samajh aaya par invoicing ko lekar jo doubts the unka satisfactory jawab nahi mila. Mujhe lagta tha ki support se ekdam confident aur ready feel karungi, par waisa bilkul nahi hua. Isliye main sirf ek star de sakti hoon.