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WFHI review

Mujhe laga support jyada easy milega, par khud karna pada ziada

5 out of 55 of 5Unverified experienceSupport and communication

Mujhe laga support jyada easy milega, par khud karna pada ziada

Main soch raha tha ki jab main WFHI software use karunga toh support se jaldi aur aasani se help milegi, par experience thoda alag raha. Training mein toh thodi si guidance mili but phir bhi mujhe kaafi cheezen apne aap troubleshoot karni padin. Calling tools aur dialer setup mai thoda problem aaya tha, jo support se poochne ke baad bhi main khud hi fix karna pada, kyunki har baar turant answer nahi milta tha. Invoice aur payment process toh theek tha, wahan main ziada struggle nahi kiya, wo smoothly chala. Software updates bhi kabhi kabhi unexpected hote hain, jiska mujhe bhi handle karna padta hai. Overall, mujhe laga tha ki main directly kaam par focus kar pata, lekin thoda zyada technical cheezen khud samajhni padti hain. Fir bhi, main ye keh sakta hoon ki support helpful tha but zyada immediate aur friendly nahi tha, jo shayad main expect kar raha tha. Agar yeh thoda enhance ho jaye toh badi asaani hogi use karne mai aur main apne dinbhar ke kaam pe zyada dhyan de paunga.

Sankalp PatelAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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