Mujhe laga help one-off rahegi par ongoing nikli
Main soch rahi thi ki setup mein jo basic training aur initial support milega, wahi ho jayega, par pata chala ki support to kaafi ongoing hota hai. Jab dialer aur database ke features ko samajhne mein dikkat hui, tab maine support team ko baar baar phone kiya aur har baar kuch na kuch naya samjhaya gaya. Automatic updates bhi kuch changes late rahe jo har mahine apply hote rahe, matlab ek baar setup kar ke chhodo aisi situation nahi thi. Jo payments aur invoices ka system hai woh straightforward tha, sign-up process bhi easy tha, par mujhe baar-baar billing queries ke liye contact karna pada. Jo training thi usme kuch cheezen clear thi, par unhone thoda zyada hands-on support diya during the initial phase aur woh support ab bhi milta hai. Honestly, thoda surprise hua ki yeh support ka nature itna ongoing hoga, kabhi socha nahi tha.