mujhe kya chahiye tha, wo missing tha
Jab maine WorkFromHomeIndia se software kharida, mujhe thodi help ki zarurat thi, lekin pre-purchase mein koi clear guidance nahi mili. Sales team ne bas basic details di, par product ke baare mein jo mujhe chahiye tha, wo explain nahi hua. Ek baar purchase hone ke baad, support channel zyada accessible nahi laga. Mujhe koi webinar ya demo session milta toh thoda better hota. Is machine mein jab mujhe support chahiye tha tab response itna fast nahi tha, aur samjhne mein time laga. Pehle maine suna tha ki support team achi hai lekin humesha wait karna pada. Ab jab aage kisi aur product ke liye soch raha hoon, mujhe phir se bhi shayad help chahiye hogi, par fir se utni clarity nahi milti toh mujhe thoda doubt hai iss baar. Ismein kuch missing laga jo baaki similar products mein mujhe mila tha, wo guidance aur demography ki bhi kami thi. Agle baar shayad aur research karunga.