Mujhe jo help expect thi, vo zyada nahi mili
Training ke dauran main soch rahi thi ki support team kaafi responsive hogi, jisse mujhe jaldi answers milenge. Lekin bas ek baar jab main telephonic support ko call kiya tha, us waqt they were quite helpful and clear in explanations, jo achha laga. Baaki baare mein toh mujhe delay hi feel hua, emails aur messages ka jawab aate aate kaafi der ho gayi thi. Onboarding flow thoda confusing tha, matlab main sochti thi ki sab instructions time se milenge, par kai baar mujhe khud research karni padti thi. Software aur dialer kaafi user-friendly hai, par jab support slow ho toh training mein thodi rukawat aati hai. Agar wo thoda zyada proactive hote aur faster help dete toh experience aur behtar hota. Overall, training kaafi achha tha, par support expectations pura nahi kar saka jiski mujhe thodi disappointment hui.