Mujhe jo expect tha aur milne wala experience
Jab maine WFHI ke software aur training ke bare mein socha, toh mujhe laga tha ki shayad onboarding aur payment process thoda complex ho sakta hai, par mujhe laga company simple batayegi. Signup ke baad training start karne tak sab kuch theek tha, aur mujhe laga ki sari cheezen clear hongi. Lekin at the end of the training module, mujhe laga ki thoda aur detailed help bhi chal sakti thi, especially regarding database ka use daily workflow mein kaise karna hai. Mujhe tum logon se yeh expectation thi ki har step par thoda zyada hands-on support milega, jo thoda kam tha, though telephonic support accha tha. Dialer aur calling tools ko samajhne mein thoda time lag gaya, toh mujhe laga ki agar onboarding flow mein kuch extras ya example use cases hote toh zyada confidence milta. Payment aur invoice ka process mujhe straightforward laga, easily samajh aa gaya. Overall mujhe laga ki jitni clarity thi woh achhi thi, par thoda aur guidance expected thi jo poori nahi hui. Tumhari training aur software capabilities achhi hain, par mere hisaab se thoda aur practical madad deni chahiye thi taa ki user confident feel kare.