Mujhe expect tha ki support thoda average hoga, par mila kaafi better
Main pehle soch rahi thi ki support sirf formal hoga aur shayad thoda slow react karega jab main problem bataungi, especially call karne ke liye. Lekin jab maine pahle hafte mein roz use kiya, toh pata chala ki telephonic support kaafi quick aur helpful tha har baar. Wo log patiently sunte hain, mera samajhne ki koshish karte hain aur solution dedete hain without any unnecessary delay. Jo main expect kar rahi thi usse kaafi better mila with clear communication. Har choti issue ke liye main call karti thi aur response time mera kaam accha chalane mein helpful tha. Unke saath conversation bhi friendly feel hoti thi, jo mujhe thoda positive lagta tha. Har baar jab software update hua, toh support ne achhi tarah bata diya ki isme kya naya hai aur mujhe kis tarah se help kar sakta hai. Overall main bahut khush hoon ki jo maine expect kiya tha ki support zyada professional aur formal hoga, woh thoda different mila, matlab zyada personal aur accessible. Yeh mera experience tha rozana use karne par.