Mostly smooth support, though a bit of self-navigation needed

Mostly smooth support, though a bit of self-navigation needed

I felt generally positive about WFHI’s support and communication. Most issues I faced had clear guidance available, but often I had to figure out initial steps on my own before reaching out for help. Support was helpful when I did call, but proactive follow-ups were rare, which made me rely mainly on the training materials and documentation for quick answers. The overall impression was that while the support system is solid, a bit more hand-holding might make the experience less daunting for new users. Still, the feeling walking away was that it’s manageable with some effort on the user’s part and that’s good enough for me.