Mostly smooth steps; would try again with minor tweaks
The support process was generally logical and easy to follow, but I did find some steps a bit out of order, which made things slightly confusing initially. For example, certain training modules came before I was completely comfortable with the basic setup, and this threw me off a little. However, once past that, the dialer tools and database instructions lined up better with my workflow. The telephonic assistance was clear and helpful whenever I asked. Overall, it was a positive experience that I would undergo again, though I'd appreciate a smoother sequence in the next round so it feels more natural. Billing and invoicing were clearly explained, and the sign-up was straightforward. Given those aspects, I think I'd choose the service again for continuing remote workflow training and software use.