Mostly smooth but had to wait and repeat a bit
Honestly, I was expecting the support calls to be a bit more instant, but I found myself hanging on the line sometimes longer than I thought I'd have to. It wasn’t a back-to-back frustration though; more like occasional delays here and there. Also, I ended up repeating some questions during the onboarding because the first time I wasn't clear on certain database integration steps. The dialer tools were mostly intuitive, but a few times I had to call support again just to confirm how updates might affect settings. That said, the people on the phone were polite and tried to help as best they could. Payment and invoicing went fine from my side, very straightforward. The automatic updates didn’t cause much hassle, thankfully. I’d tell a friend it’s mostly a smooth experience, just be ready for some waiting and repetition during your initial days.