Mostly slow responses but at least the initial support was warm
I found the responsiveness of the support team at WorkFromHomeIndia to be somewhat lacking overall. While initializing the software and training, I noticed that requests I made by phone or chat often faced delays before receiving replies. They usually took longer than I expected to get back to me, which made the onboarding a bit frustrating. That said, the first person I spoke with was empathetic and patient, which gave a positive impression initially. Unfortunately, that warmth didn’t carry over consistently through later support interactions where I needed help with the dialer and database functions. Despite repeated follow-ups, answers were not always timely, and some basic questions remained partially unresolved. So while I appreciated the courteous start, the continued support did not keep the same level of attentiveness I had hoped for throughout the experience.