Mostly on my own, support wasn’t very hands-on
Honestly, I found that I had to figure out a significant portion of the software and training by myself. While the documentation covered basic onboarding and the sign-up steps clearly, when I encountered more complex issues with the dialer or the database feature, the telephonic support was only somewhat helpful. I had to explain my problem multiple times because there wasn’t a cohesive follow-through. Sometimes, I felt that support assumed I already knew more than I did. This made it hard to get answers precisely when I needed them, and I ended up searching online or troubleshooting solo quite a bit. Still, I will admit that the initial training and payments process were smooth and straightforward, which was a plus. For anyone who wants a more self-driven setup and doesn’t mind struggling a bit, they might manage. But if you expect detailed, patient hand-holding from the support, I would say this might fall short. So basically, I wouldn’t fully recommend it if you want strong ongoing help.