Mostly matched what I thought, with small surprises
I’d say that the product met most of what I expected based on the pre-purchase materials, though a few parts were a bit different. Initially, I thought the training might be very technical and quick, but it was paced quite slowly and covered basics well, which I liked. The database feature fitted nicely into how I organize client contacts, even if it took some time to fully explore all its options. However, the calling tools didn’t work quite as smoothly as I assumed they would, particularly with the dialer sometimes glitching on multiple calls. The sign-up and payments process was straightforward and transparent, which I appreciated since it avoided surprises. Summing it up, if I were telling a friend, I’d say it’s mostly as expected with some hiccups but overall a useful set of software and training that could be improved in a couple of areas.