Mostly matched my expectations, though a few details were missing
Before purchasing, I researched quite a bit and had a clear idea about what WFHI’s software and training would offer. Overall, it largely matched what I expected – the onboarding was clear, the dialer tools were functional, and the database feature worked well within my routine. However, I did notice one small thing missing: more insight into how updates automatically affect workflows could have helped me better anticipate changes. The sign-up and invoicing were easy processes, fitting neatly with my needs. I also appreciated the telephonic support’s accessibility, even though it took a bit longer to reach during busy times. This wasn’t a dealbreaker but something I kept in mind. Still, I would definitely consider recommending based on how smoothly the core software functions and training were delivered, with just that minor reservation about update communications.