Mostly matched my expectations except one aspect
I started the WFHI on-boarding expecting a smooth setup process since the website promised easy software access and training. The initial sign-up went well with clear invoicing and payment confirmation. The training modules also felt well structured and matched my daily work patterns. The database feature integrated nicely with the calling tools, making my remote workflow easier to manage. Where I found a bit of a mismatch was in the pace of automatic updates. While updates generally bring improvements, these were somewhat frequent and sometimes disrupted my ongoing work sessions unexpectedly. I appreciated that support was available quickly when I had questions, but I would prefer a heads-up about major updates ahead of time. Except for this, overall the experience was very positive and reflected what I anticipated based on their description and previous software I used.