Mostly had to figure out sign-up on my own
I found the initial sign-up and invoicing process a bit confusing since much of it seemed to require trial and error on my part. While the automatic updates worked fine in the background, I wasn’t always sure if they had changed the workflow or settings. The support was there, but I mostly tried to find my way without too many calls because I felt a little hesitant to ask repetitive questions. That said, the dialer feature stayed reliable during use, and I appreciated that the database was accessible and responsive. Still, I would have preferred more accessible help or clearer guidance in the early training so I wouldn’t have to work out so much by myself. The software does have potential but needs smoother onboarding, especially for first-time users.