Mostly good, though I had to figure many things on my own first
When I first looked into purchasing from WFHI, I thought the sales process would be more straightforward, but I ended up figuring out quite a bit by myself. The sign-up procedure was digital but not entirely guided, so I spent some time exploring the platform and reading about the training modules available before I felt comfortable proceeding. The product description online was decent, but some things like the features of the dialer system and the scope of the automatic updates I had to clarify after signing up. There was a helpful introductory call, but still, the sales team didn't fully walk me through every detail I needed initially. Later on, after a bit of trial and error, the whole system, especially the calling tools and database features, started making more sense. I’d say they could improve the pre-purchase assistance to save customers from having to self-teach so much, even though I’m happy with how it all came together eventually.