Mostly good support, day-to-day works fine

Mostly good support, day-to-day works fine

After the initial setup, the support hasn't been bad at all. Day to day, I find the telephonic support fairly responsive when I call, which is reassuring. The training seemed solid enough for what I needed, but the real test was how the tools performed as I used them regularly. The database links with the dialer tool worked well together, helping with daily tasks. Automatic updates happened without me noticing much disruption, which is a plus. The invoicing and payment process is straightforward and doesn't cause stress. My one minor gripe is that while the onboarding flow was decent, it could be more patient with slower learners or those less familiar with tech. Still, overall I’m happy enough to keep using the software and services.