Mostly good experience, but a few surprises along the way
When I first decided to try the WFHI software and training, I had a clear expectation: that the system would be simple to sign up for and the calling tools would be reliable from the start. The sign-up and payment processes were pretty straightforward, matching what I assumed. I found the invoicing to be clear and regular. Once I started onboarding, the initial training sessions helped me get a grip on the database feature, although some parts felt a bit rushed. What pleasantly surprised me was how automatic updates seemed to streamline certain workflow steps, reducing the manual effort I expected. The dialer and calling tools worked well in most cases, but there was a minor lag sometimes that slowed down calling during busy times. Support communication was responsive whenever I reached out, though not always proactive. Overall, the software matched most of my expectations, with only small delays and occasional slow response from support to note. Given this, I think it offers a good balance between robust tools and reasonable effort needed to get fully comfortable.