Mostly good but the wait felt longer than expected
I went into the sales process expecting a quick response and minimal repetition based on other platforms I had tried before. Initially, I thought the calls and emails from the sales team would be brief and straight to the point, but I found some information was repeated several times. Although the representative was polite and very patient answering my questions, the waiting period to receive full details about the software and the onboarding package was longer than I had anticipated. The sign-up and invoicing procedure itself was straightforward once completed, but getting to that point required more follow-up interactions than I predicted. Comparing it to other services, this process felt a bit drawn-out, especially because I value prompt communication. That said, the explanations I received were clear and did prepare me well for the training and use of the calling tools and database feature, so I appreciated the thoroughness. In the end, the experience gave me confidence even if it demanded more time and follow-ups than I was expecting at the start.