Mostly frustrating, didn’t fit my daily working hours
I was really hoping the software and training would mesh well with the hours I actually work each day, but it just didn’t fit easily into my routine. The sign-up process was smooth enough, and payment handling was straightforward, but when it came to using the dialer and database, I found the available training sessions weren’t scheduled at times that worked for me. The automatic updates sometimes happened during my working hours, causing disruptions just when I was ready to make calls. I also found the telephonic support hours limited, making it difficult to get help when I needed it most. One small positive was that the invoicing system was clear and timely, so at least finances were handled without stress. However, I felt that the overall experience didn’t really consider users who might have irregular or part-time schedules like mine. I was left frustrated because I couldn’t easily fit the software usage into the hours I prefer to work. It’s possible others might find it better suited, but for me, it just wasn’t flexible enough covering these aspects.