Mostly clear, but had to figure out invoice handling on my own
My experience starting with WFHI began with signing up, which was clear enough thanks to their step-by-step guidance. The initial setup for the dashboard and calling tool came with some short tutorials that helped me start using the software immediately. However, one thing that stood out was the lack of detailed sales process information before purchase. I had to spend extra time figuring out exactly how invoicing and payment collections worked within the system because this wasn't clearly explained upfront. Once I did understand that part, paying for the service and renewing subscriptions was straightforward. I wish this part had been more transparent during the sales phase, as it forced me to piece it together using trial and error and some support calls. Aside from that, the trial period gave a good overview of the software's major features.