Mostly as expected, with a tiny surprise
I started the training with clear expectations about what the onboarding would cover, and by and large, it did meet those initial hopes. The software itself was intuitive, which made the step-by-step guides easier to follow than I figured. However, I did find a few spots where the actual features didn’t exactly match the brochure descriptions, like some limitations in the database filtering capabilities, which meant adjusting workflows more than anticipated. Despite that, the ongoing automatic updates have been mostly beneficial, sometimes adding small enhancements that simplify calling tool use. I liked how the telephonic support balanced quick answers with enough technical depth to clarify doubts. So while the experience was mostly positive, that little mismatch between expectation and reality with a couple of features kept me from giving a full five stars. Still, it’s clear they’re steadily improving, which makes me hopeful for long-term satisfaction.