Most of the tools required figuring out on my own
The training and onboarding process offered by WFHI consisted mostly of standard materials and some introductory sessions, but I found myself having to work out a significant portion on my own. For example, while the database feature was introduced, there wasn’t much detailed guidance on customizing it fully for my specific workflow. Likewise, the call dialer had basic instructions, but I had to experiment quite a bit to understand how it integrated with the contact list and how automatic updates would affect ongoing calls. The telephonic support was available, but I ended up relying on trial and error more than structured help. The sign-up and payment flow were straightforward enough with clear invoices issued promptly. However, a more detailed, hands-on walkthrough or interactive training covering real-world scenarios would have helped me get started faster. Overall, while I eventually got everything set up correctly, I would say that a piece of the experience felt missing in terms of guided onboarding, which might make the initial weeks more challenging without prior familiarity.