4 out of 54 of 5Verified purchaseSupport and communication
Most of it was easy, but some bits needed figuring out
So honestly, using the software has mostly been straightforward, but I found some aspects of the telephonic support a bit lacking. I ended up having to figure out a bunch on my own, especially when I wanted to customize the calling tools to my workflows. Sometimes the training materials were good, but other times I had to hunt through the database knowledge base to get details. The onboarding was fine, but not all practical stuff was covered. All in all, it works well, but you do have to put in some effort yourself to really get the hang of it.