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WFHI review

most of it i had to figure out myself, but one feature stood out

3 out of 53 of 5Verified customerTraining and onboarding

most of it i had to figure out myself, but one feature stood out

The whole training and onboarding felt quite casual and I mostly had to work out how things functioned on my own, which made it a bit slow going for me. There were instructions available, sure, but I often found myself clicking around the dashboard just to see what happens. What really stood out was the dialer tool; it was noticeably smoother than I expected and it made making calls less tedious. The rest of the database and update process didn’t feel as intuitive, and I had to stop and think several times about what each step meant. Signing up and paying was straightforward, no complaints there. Overall, it felt like I put a lot of effort into understanding the software without much hand-holding, but that dialer feature definitely kept me interested and willing to keep going forward with the platform.

Mridula VargheseMadhya Pradesh, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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