More Work Than Anticipated Next Time
Signing up and trying to set everything up felt like a bigger effort than I expected. The invoicing process was okay, but getting through the onboarding materials was tougher than it should have been. The database feature didn’t quite line up with how I wanted to organize my contacts, so that added to the frustration. Adding to that, the dialer itself sometimes lagged or disconnected unexpectedly, which interrupted calls and slowed my progress. I had to contact telephonic support several times, and while they were courteous, the resolutions weren’t always quick or straightforward. I found myself spending more time troubleshooting issues rather than focusing on the work I wanted to do. Overall, if I come back next time, I expect needing support again because the system didn’t entirely match my needs first time around, and a smoother onboarding process would really help. For now, it all feels a bit more complicated and resource-heavy than I’d hoped, so I’m not sure I’m ready to dive in straightaway again without extra help.