more waiting than i expected in sales calls
I was quite surprised by how repetitive the sales process turned out to be. I expected a quick explanation and a smooth sign-up but instead, there was quite a bit of waiting and repeated questions over phone calls. The sales rep kept asking for the same few details multiple times which got a bit annoying. On the plus side, the initial information they gave me about the software features was clear enough and helped me understand the basics. But the back and forth over calls felt like it added unnecessary delays. I did appreciate that the person was polite and willing to answer my questions though. Waiting around on calls was the toughest part, and the system for scheduling the demos seemed a little flaky – sometimes I had to wait longer than promised. I definitely expected more streamlined communication since the software is supposed to help remote workflows run smoothly. Still, if you don’t mind some repeated calls and a little waiting, it’s probably manageable. However, the experience left me wondering if the whole process could be quicker and easier for new customers. I guess I’m thankful for the polite staff but I was surprised by how long it took and how often they repeated the same things.