More than I expected but still something missing
When I first tried the software and training from WFHI, I imagined it would be more about just setting everything up once and then running smoothly. But over the following days, I realized there was more to using it day to day. The automatic updates were helpful and rarely disruptive, and the telephonic support was there when I needed some extra guidance. What surprised me was how much the calling tools and dialer continued to feel quite robust and responsive, improving my workflow without bugs. What I really noticed was that the database feature developed nicely after regular use and became central to my daily tasks, which I hadn’t fully expected. On the other hand, I did find the initial invoicing steps a bit minimalistic — I expected more customization options, which weren’t present. That was something missing I hoped they might add. Still, comparing it to my initial assumptions, the software grew on me a lot and delivered a more dynamic experience than I first thought it would.