More than expected, but still a bit daunting at start
Initially, I thought the training would be pretty basic, but WFHI exceeded this by guiding me step-by-step through the onboarding process, with real examples for their dialer and database. By the time I finished, I felt quite confident using most of the software’s features. However, some parts of the workflow felt slightly rushed during training, and I wish there was more time devoted to troubleshooting common issues. Despite this minor reservation, the blend of theoretical and practical content helped me get comfortable faster than I expected. So while I entered unsure, I ended up ready to use the tools effectively, although aware that a bit more personalized guidance might have eased the transition further.