More self-discovery than expected
The training and onboarding for the WFHI software was clear enough to get started, but I found that a lot of the finer details were left for me to figure out on my own. The basic usage of the calling tools and database was introduced, yet the platform’s full capabilities only became obvious through some experimentation. Instructional materials provided a good foundation, but they didn’t cover every scenario I encountered while trying to integrate the software into my daily routine. It meant I had to test around and sometimes contact support for clarification. The onboarding flow was functional, yet it could be more comprehensive to reduce the trial and error period. Overall, I’m satisfied that the training prepared me just enough, but I’d say there was room for a bit more guided walkthrough or examples to fill in the gaps.