More responsive support than I expected for telephonic queries
What surprised me most was how quickly and attentively the support team responded when I reached out via phone. Unlike other platforms where calls are often met with long waits or generic answers, here the support staff seemed knowledgeable and ready to assist, offering clear explanations without rushing. This made resolving small technical questions about the database and dialer settings noticeably easier. The tone was professional but warm, making it comfortable to discuss the issues without feeling like I was just another ticket number. While not every question was answered immediately, the follow-up was timely and effective, so I felt supported throughout the process.