More Repetition Than Expected in Training
Initially, I expected the training sessions to be smooth and concise with minimal waiting time. However, what surprised me was the amount of repetition involved, especially around the calling tools and dialer modules. I found myself going over the same lessons multiple times before moving on, which was a bit frustrating. The onboarding process also had delays that I wasn't prepared for, which impacted my schedule slightly. Compared to other training I've experienced, this felt slower and more drawn out than anticipated. That said, the extra practice did help solidify my understanding of the database feature and automatic updates that happen regularly. The trainers were patient and responsive, which eased some of the impatience I was feeling. I appreciated the opportunity to revisit modules without penalty, though it was more time consuming than I had hoped. Overall, I would say the training was thorough but could be streamlined to reduce redundant repetition and waiting times so users can get started faster.