5 out of 55 of 5Verified customerSupport and communication
More ongoing support than I expected
I went in expecting the setup and training phase to be the majority of the effort. However, in reality, while initial onboarding was fairly thorough, I found I needed to reach out to support multiple times after getting started for clarifications and troubleshooting. The telephonic assistance was generally supportive, though. Invoices and payment processing ran smoothly from the start, but getting comfortable with the dialer and database features took longer than anticipated. Even weeks later, occasional support calls were needed, which was both helpful and a bit more than I had thought it would be.