More helpful support than I dared expect
Honestly, I wasn't sure what kind of telephonic support I would get before I started with WFHI, expecting just basic scripted responses. But what I found was quite surprising. The support team was not only accessible but also responsive in ways I hadn't anticipated. When I needed help with the dialer tools and database features, they patiently guided me without making it feel like a routine call. The onboarding flow was clearly explained compared to my usual experience with software setups, which tend to be confusing and slow. Automatic updates rolled out smoothly without needing much intervention from my side. The invoicing and payment process was straightforward as well. This overall support level really caught me off guard because I thought I would be struggling more in the early days using the software.