More guidance would have been helpful
I found the telephonic support helpful overall, but I ended up figuring out quite a bit by myself. The onboarding flow explained the basics clearly enough, yet some of the more intricate workflow automations needed a lot of trial and error on my part. I suppose it's a sign the system is flexible, but a little more hand-holding during those early stages would have saved time. Also, while the automatic updates worked smoothly, I didn't always get detailed explanations about the changes, which left me to explore and adjust without much guidance. So, while I appreciate the tools and features, I do feel the support communication could involve a bit more proactive checking in or clearer instructions, especially for users who might not be as tech-savvy. It's not a big problem, but it did require me to spend additional hours learning functionalities almost on my own, which could be discouraging for some. Still, I am making progress and the system’s capabilities are promising enough to keep at it.