More guidance was missing

More guidance was missing

I had expected the training and onboarding process with WFHI software to be more comprehensive and hands-on. The initial sessions covered the basics, but I found myself needing further assistance shortly after starting the workflow. Compared to what I anticipated, the pacing felt rushed in some modules and too slow in others. Although the onboarding was detailed in theory, practical examples tailored to my specific tasks were missing. The dialer and calling tools seemed straightforward enough, and the database feature was usable, but the training didn’t fully prepare me for integrating these features efficiently. On top of that, automatic updates sometimes changed interface settings unexpectedly, which added to the confusion. I expect I will need help again with future upgrades or more advanced features, especially since the basic training didn’t fully cover these aspects. The sign-up and payment processes were clear and hassle-free, which was one of the better parts of the start. Overall, the onboarding left me a bit unprepared, and I hope future versions include more in-depth, customized training for users like me.