3 out of 53 of 5Verified purchaseSupport and communication
More glitches than I expected day to day
At first, the sign-up and invoicing seemed straightforward, but after a few days, I noticed issues in the software’s performance. The dialer sometimes lagged, which was frustrating during calls. I appreciated that automatic updates were frequent, aiming to fix problems, but occasionally these updates caused brief downtime. Contacting telephonic support was hit or miss; some times they were helpful, other times the wait was long and the solutions temporary. On the positive side, the database feature was reliable in storing and sorting contacts, which helped my workflow somewhat. So overall, while some parts were functional and met my needs, the daily glitches and inconsistent support were surprises I did not expect.